Please find solutions for some of the commonly faced issues/questions on biglearners.com
If this page does not resolve your query, please write to Us. We are happy to help you.
Individual Subscription: It is appropriate for a single teacher or parent who distributes/uses the content for his or her own student/s within a class or a household. Business Subscription: It is appropriate for a business or school that downloads/prints the content and distribute it across multiple classrooms at a business location. i.e School administration that prints the content and distributes it to more than one teacher to use in more than one classroom setting. Only one user account is provided. If a school/business has several teachers who wants to maintain their own logins, they all must buy personal subscriptions and maintain their membership individually.
Please click on the profile icon on the top right corner of the page.
Then, click on the tab " Billing Information" to update/change the credit card details.
Your credit card will be charged the first time when you buy the subscription to complete registration. You also will be enrolled into recurring billing and will be charged again on the last day of the billing period for next period's membership.
No. We shall not refund any money, however you will not be charged again. Ever. You membership will remain active until the end of your current billing period.
The reason we do not provide refunds is that we serve content. We do not want anyone to enroll for a day and download all the content and then cancel. It takes a lot of time and money to create these beautiful worksheets. Please understand that our content is like DVDs. If you open a DVD box and watch it, it is not ethical to return it to the store.
Please click on profile icon on the top right corner of the page.
Then, click on the tab " $ Subscription and Payments".
In the table of subscriptions, click on the trash icon to cancel your membership.